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Privacy Policy

PRIVACY POLICY

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Last Updated: December 23, 2025

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Nita Marian Dream Tours LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This policy describes how we collect, use, and safeguard your information when you visit our website or book our travel services in accordance with the UAE’s Personal Data Protection Law (PDPL).

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1. Information We Collect

To provide travel services, we collect personal data including:

  • Identification Data: Full name, date of birth, gender, and nationality.

  • Travel Documents: Passport copies, visa information, and Emirates ID (where applicable).

  • Contact Information: Email address, mobile number, and physical address.

  • Booking Details: Flight numbers, hotel reservations, meal preferences, and next-of-kin contact details.

  • Financial Information: Credit/debit card details (processed via secure, encrypted payment gateways).

  • Technical Data: IP address, browser type, and cookies collected during website visits.

 

2. Legal Basis for Processing

Under the UAE PDPL, we process your data based on:

  • Contractual Necessity: To fulfill your booking and provide travel services.

  • Explicit Consent: For marketing communications or processing sensitive data.

  • Legal Obligation: To comply with UAE immigration and safety regulations.

 

3. How We Use Your Data

We use your information strictly for:

  • Completing your travel bookings (flights, hotels, tours).

  • Communicating essential travel updates and emergency alerts.

  • Improving our website experience through analytics.

 

4. Data Sharing and Cross-Border Transfers

  • Third-Party Providers: We share necessary data with airlines, hotels, and local tour operators to execute your trip.

  • Government Authorities: We disclose data to UAE Immigration and other regulatory bodies as mandated by law.

  • International Transfers: If your travel involves destinations outside the UAE, your data may be transferred abroad. We ensure these transfers comply with PDPL standards for adequate protection.

 

5. Data Security and Retention

  • Security: We implement advanced technical measures, including encryption and pseudonymization, to prevent unauthorized access or data breaches.

  • Retention: We retain your personal data only as long as necessary to provide services or as required by UAE financial and commercial laws (typically 5 years for transaction records).

 

6. Your Rights as a Data Subject

In accordance with the PDPL, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request the rectification of inaccurate or incomplete data.

  • Erasure: Request the deletion of your data once it is no longer necessary (the "Right to be Forgotten").

  • Withdraw Consent: Withdraw your consent for marketing or data processing at any time.

  • Portability: Receive your data in a structured, machine-readable format.

 

7. Cookies and Tracking

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. Use of our website implies consent to our standard cookie usage unless you opt-out.

 

8. Contact Us

For any privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer (DPO):

 

9. Complaints

If you believe your data has been handled in violation of UAE law, you have the right to file a complaint with the UAE Data Office or the Dubai DET Consumer Rights department.

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